I believe that every person we meet could connect us to the next person or event in our lives. We are creators. Every thought is pregnant with the next event in our lives. Some people call it karma. I believe that if we do good, we receive good and if we do bad then karma is a, well, you know the saying. So when you meet a new person you better be nice, because you don’t know who they are connected to that you may need to meet. One of the best stories I have ever read about was a lesson to be nice connecting with new people came from a book I recently read.
I am paraphrasing of course, there was a young salesman working for a department store in the earlier part of the 20th century. He was smart, but not very appealing or attractive, so sales came really tough to the young man. The older salesmen ignored him and bullied him and wished he were not a part of their team, because he didn’t fit their style. One rainy day, an elderly woman came into the store. She was not very well dressed, wet from the rain and certainly did not appear to be a customer. The seasoned salesmen, who were huddled around swapping stories on this slow sales day, never made a move towards her. Our young unsuccessful salesmen, who was standing alone, not invited to the older salesmen’s huddle, went over to help her. She quickly explained she just came in to get out of the rain and did not intend to make a purchase of anything. The young salesman understood but began a conversation with her anyway. When the rain let up, she stated that she needed to be on her way, thanked him for being polite and asked for his business card, which he obliged. Two weeks later, after two more weeks of little production, the young man was called into the general manager’s office for what he assumed was to be fired for his lack of production. Instead, he was told of a letter he received from the CEO of the company requesting his transfer to his personal staff. When the young man asked why, he was told that the elderly lady he had been so nice to on that rainy day was the aunt of the CEO of the company. You just never know who people know. The lesson is to be nice every day.
All of us since we graduated high school know about 250 people. Those 250 people know another 250 people each. Therefore, when you meet a new person, you potentially are connecting to 62,500 people. You would not be rude to an audience of 62,500. If you are rude to a new person, it is the same effect. It takes the same amount of energy to be nice as it does to be rude. Remember, you never know who someone may know and it may very well be the person you have been praying for or thinking of to meet. Don’t blow your one opportunity by judging someone too fast and missing an opportunity to be nice. Go be nice to someone today!
“Watch your thoughts; they become words.
Watch your words; they become actions.
Watch your actions; they become habits.
Watch your habits; they become character.
Watch your character; it becomes your destiny”.—Lao-Tze
Image by Stuart Miles at www.freedigitalphotos.net
Tim Wilhoit is owner/principal of Your Friend 4 Life Insurance Agency in Nashville, TN. He is a family man, father of 3, entrepreneur, insurance agent, life insurance broker, salesman, sales trainer, recruiter, public speaker, blogger, author and team leader with over 28 years of experience in sales and marketing in the insurance and beverage industries.
Thanks for the inspiration!
Great post : Tim Wilhoit
This kind of goes with your theme.
Someone once shared with me it’s better to be kind than right. Because you can never redo the kind piece, but you might get another shot at being right….
Lisa and Glenn, I really appreciate your kind words. I am glad you enjoyed my article.
This is something we all should remember. Thanks.
Good said,thank you. In insurance, I’m looking to what is called, money back guarantee, explain
Simon, I am not sure what you are asking. Are you asking about life insurance with a return of premium rider? Or a cash value a.k.a. whole life or universal life?
What a wonderful positive post! We need more of these…
Nice Post Tim…. the story, the lesson and powerful quote!
Diana and Kathy, thank you so much for your kind words. I am glad you enjoyed my article.
like the old saying..it takes more muscles to frown,then it does to smille. One can not get upset at a smile.
That is a great point Bethany, thank you.
Great post Tim Wilhoit! Thanks for sharing.
As usual, good stuff Tim. Well said and well written. I love the Lao Tze quote. I’ve seen it before but forgot it. It’s right on
Very true..
Wonderful and strong words will make me go a long way
Nice post, Tim. I’ve also noticed that people I work with (underwriters, secretaries, etc) are much more willing to help when I’m nice rather than abrasive. I’m also willing to go the extra mile for someone who genuinely asks my help rather than demands it condescendingly.
Ben, that is an excellent point as well. Thank you for sharing it.
so true Tim. Keep all of us accountable for our actions.
You haven’t met some of my customers. 🙂 I do agree though, being nice has always been my go to position.
my clients can be difficult also and down right rude. However treating each client with a smile no matter what had always gained better results. Plus I know that I am the expert and there is always a solution to each situation.
Very well stated Bethany, I agree. Edward it is our job to lift the difficult client up to our level not lower ourselves down to theirs.
Thank you for your insightful words!
I like the idea.
I tell my people that we don’t get to take many good calls,
People call hurt, scared, mad, desperate and unreasonable.
I say we have 3-15 minutes to turn that around and help our customer, to make that person feel better. feel supported and wanted .
I also say if we take care of them they will take care of us.
Good post sir.
Thank you for sharing, those are great points. I appreciate your kind words as well.
Thanks Tm so True!!!!
What a great story!
I totally agree, now if you could get those bully’s in on this.
Angela, I believe bully’s are too insecure and threatened to hear that message. One must be strong to be nice. Thank you for sharing.
There one more point you have left, concerning your customer is utmost important as well.
Kean, I believe it I is implied, as the elderly woman was thought a customer.