855-729-8178

855-729-8178

The Art of Customer Service

The Art of Customer Service

There really is an art to good customer service. After all, bad things happen, items don’t go where we want, all people don’t communicate well and some have really bad employees. None of this is an excuse not take care of the only person in business that matters, the customer. Without a customer spending their Continue reading

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The 9 Steps of Modern Day Selling

The 9 Steps of Modern Day Selling

A lot of entrepreneurs have amazing ideas of products and services that solve a litany of problems. So, why do most fall short? Most entrepreneurs are great at inventing, but really fall short in selling. The selling part is as important as the inventing part. You can build the world’s greatest mouse trap, but if Continue reading

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How to Meet Any Client

How to Meet Any Client

I am often asked by insurance agents how to meet with certain people that are impossible to reach. Those prospects that are large enough and valuable enough to have a gate keeper. That lovely individual that answers the phone or greets your cold call with the infamous “will he know what this is Continue reading

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3 Powers of Organized Effort

3 Powers of Organized Effort

For those readers that keep up with my blogs probably know that I have been studying Napoleon Hill’s “Success in 16 Lessons” for some time now. A very intriguing lesson is the thirteenth lesson on cooperation. Hill points to an interesting fact about the 3 powers of organized effort in a way I had Continue reading

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Stop Complaining, No One Cares

Stop Complaining, No One Cares

Do you have a friend, family member or coworker that can’t stop complaining? Everyday it seems there is something new to complain about. The weather, politics, traffic, the dry cleaners or their spouse, but always complaining? Complaining to some folks is how they communicate, interestingly though, they never seem to see themselves as negative or Continue reading

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